Hi Community,
Thanks for posting about the behavior you have been experiencing here. I'm not sure what has caused the various errors reported on this thread but our error messages that contain codes such as "e740ace3-c8f0-42e2-9f9f-e2b285fa3c71" are generally indicative that our service is having trouble getting the requested data from our database.
While an issue causing error messages of this nature may cause the Auctiva website to be slower than usual in general, an error like this would not be generated as a result of a general timeout when trying to access the Auctiva website.
I have made our engineering team aware of these reports so they can look into what may be causing them, but it would also be helpful if those of you who are still encountering error messages of this nature file support cases containing the details of the errors.
You can contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option. Please include the details of the error you received and a description of what you were doing when the error was generated in your message.
We apologize for any inconveniences these errors have caused.
-Mike