I used SD for 2 plus years.
Last spring I decided to find a service that had customer service and upgrades. Both of which Sparedollar is/was sorely lacking.
Auctiva has both and is very user friendly.
During my searches, I found that other third party services could keep up with the changes to categories and more that SD stated they could not.
Uh...it's simple coding. I also found that when error codes happened with SD we were told it couldn't be fixed..yet other third parties were keeping up. Why? I would ask myself were we being spoon fed these lines of bunk. (And to me eBay can change what they want, it's their own venue and the third parties responsibility to keep up)
I was in the last throes of moving all of my items out when I awoke one morning to find that SD had gone poof due to a lack of paying a bill. I was thankful at that point that I was almost done with moving on. I've also been told by members that are with the service still that there were times that Rackspace (the servers) had to be called by members to reboot the Sparedollar system when it wasn't working.
Money was not the reason for leaving. As I've stated..I would pay for this service and gladly. It was plain ole business sense that spurred me to move on and forward.
From SD? Empty promises, no answers to email, no upgrades..it just wasn't good business sense to stay with a service that didn't come through in the punches. Plus the message boards had become so acidic at SD that you couldn't click on any threads hardly without finger pointing, name calling and more.
Inkfrog has a great reputation and for the sake of those that stayed with SD..I'm sure it will work great. Plus, SD'ers are starved for customer service, help tickets to be answered and more so they'll be happy. I would want to know what the charge was going to be before allowing my auctions to be heavilly embedded into a system though. That makes sense, right? Find out what the dollar amount is first to see if what the system does is what you want to pay for.
I have no plans to go anywhere. I'm waiting for Phase II with Auctiva. I'm happy with customer service and the reliable service that Auctiva has afforded me since leaving SD.
Plus, my own personal feelings on this are...I do not want to be affiliated with the person that upped SDs prices to it's members, promising upgrades and hiring of help to upgrade a site. All the while asking them to send in bug reports and more when they had plans on the back burner to sell the site. My view is that's dishonest. But then again, it's just my view and how I choose to do business... not with a dishonest SD owner.
You'll not have any problems with Inkfrog..it has a great reputation.
I'd just wanna know a baseline price before everything of mine was imported automatically into their system and you get a Bill Due with an amount that's not within your budget.
Good Luck with your decision,
Donna