Hi MarleneM,
I'm sorry to hear about the difficulties you are experiencing.
Although I am not aware of any current technical difficulties that would explain why you are encountering this behavior while using Internet Explorer 9.0, there is a compatibility issue between the spell check tool on the newer description editor you are using and Internet Explorer 10.0 which can cause behavior of this nature.
Our technical team is currently working on a solution for this issue and we expect to be able to get the spell check feature on this editor working properly with Internet Explorer 10.0 as part of an upcoming site update.
Can you please check whether your copy of Internet Explorer may have been automatically updated from version 9.0 to 10.0? You can confirm which version of Internet Explorer you are running by selecting “About Internet Explorer” from the “Settings” menu.
If you find that you are indeed using Internet Explorer 10.0, you can potentially work around this issue for the time being by using the Mozilla Firefox of Google Chrome web browsers instead, which can be downloaded at no cost from http://www.mozilla.com and http://www.google.com/chrome respectively
If you are indeed using Internet Explorer 9.0 and you continue to encounter this behavior, please contact our Customer Support team from under the “Help” tab on our site and we will be happy to continue working with you on this.
-Mike