Reply to "Spontaneous Log-outs while Working in Auctiva (1/30/09)"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - We have just determined that one of our web servers has been acting up and was most likely causing the spontaneous log-out issue I described in my previous post. We have just removed the server from our rotation and we are hoping that will prevent this from continuing to occur.

You may need to log-out and then log back in again to realize the effects of this solution. If you were already on the problematic server before we removed it from our rotation, you still have the potential to get bounced out of your account.

We're are going to continue to monitor this situation to determine whether or not more changes will need to be made to fully resolve the problem. I will post further updates on this issue to this thread as additional information becomes available.

-Mike

1/30/0910:07 AM

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