Reply to "Still no images. Need answer"

queenmabMember

ok, i'm sure you auctiva guys feel like you have answered the q's as best you can... but i'm still not sure what to think... all my pics are still missing.. to answer my post elsewhere, auctiva jeff said my pics were one that was on backup and would be restored... auctiva kevin says, above, that all pics that *can* be restored would be restored by the end of the day yest... my support case reply was basically, 'we're aware and hope to be able to fix it'... my home puter crashed a few mos. ago, so i have no backup pics.. i'm just wondering if i have to retake all the pics, or if they *are* going to be restored like jeff said..? is there someone who can tell me, 'if your pics aren't back by blankety-blank you can assume they're gone for good and redo 'em yer damn self' ? or something? please and thank you!

4/17/075:33 AM

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