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Reply to "Still no images. Need answer"

Question:

Has the IT team done all they can do or are they still working on this issue?

In other words, at what point will Auctiva say "We have done all we can do, there is nothing else that can be done, the images are permenatly lost and will need to be re-uploaded by the seller"?

I went through all 475 or so auctions one by one and it took me about 4 to 5 hours, only 8 or so are missing all the photos. 3 or 4 auctions had one or two photos missing and I simply was able to just delete them out of the auction and it still carries its message. I suppose I have been hit lightly and totally feel for the people who lost hundreds if not thousands.... I hope the new server will eliminate the past problems with down time in the photos.

Best,
Paul Trosko
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