Reply to "Store window has sold items and other minor issues"

auctivamikedAuctiva Customer Support Manager

Max,

Unfortunately, there's no way around having a store window with only one item in it when you only have one listing posted, except for disabling the store window before listing that item or removing the store window html from the html description once it's already listed.

When a store item gets sold before it's end date, it will automatically get removed from your Auctiva store as soon as your account is reconciled, which may take up to 6 hours. Once the listing is removed from your Auctiva store, it will not be displayed in your store window the next time it refreshes. The store window refreshes about every 2 hours.

You can remove it faster by making it hidden in your Auctiva store by going to Auctiva -> Store(tab) -> Store Window -> Edit Items. Any items you make hidden will be removed for your auctiva store immediately and won't be displayed in your store window the next time it refreshes.

I hope this helps=)

-Mike

1/25/0612:05 PM

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