Reply to "Store window isn't refreshing and showing a sold item after 1 day"

auctivamikedAuctiva Customer Support Manager

Hi Scoobie,

I just checked all of your active listings and all 4 of your active eBay listings are displayed in your Auctiva store window. Are you still experiencing this problem?

If so, your browser has most likely cached an older view of the store window. Try clearing your cache via the following process:

In Internet Explorer go to the Tools menu, click the Internet Options menu item, then click the "Delete Files" and "Delete Cookies" buttons.

In Firefox, go to Tools -> Options -> Privacy -> Clear All.

Remember to close all browser windows but one while clearing your cache.

I hope this helps=)

-Mike

2/6/0612:41 PM

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