Hi Mike,
Thank you sooooooo much for replying so quickly, it is appreciated!
Murphy's Law kicked in and everything appears to be accessible again. Store window scrolling is appearing in listings again. I can get to new listing page and saved listings. Haven't tried uploading imagines yet, but fingers crossed that is working again as well.
When I was having problems before, there were no error messages, just that whatever was being clicked on would not open. At one point, when I was clicked on Help button, that did have an error message one time that said page not availabe, the rest of the time it just wouldn't open.
I don't have a router, I'm such a puter dummy, not sure what it is, though I think it has something to with being wireless, which I am not.
My internet connection is aol via cable and for the most part works well with Auctiva.
This morning, @ approx 11:30am EST was when everything went crazy. I had composed a listing, clicked on Save Listing and when I clicked on Continue editing saved listing, that's when nothing would open up. I did a disk cleanup thinking maybe that might be a problem, but nothing worked until now.
Whatever happened to free things up again, I don't know, but ..... am going to call you Mike the Magican from now on!!
Thank you again Mike the Magican, I sincerely appreciate your speedy response! The few times I have had to contact Auctiva Support, the response has been lightening fast, very courteous and always helpful. You and your team are the BEST !!!
Happy Holidays!
available2you