Reply to "store window not showing up after 24 hours?"

auctivamikedAuctiva Customer Support Manager

crangon,

The prices are updated by our listing maintenance which is done every 6 hours and will be reflected in your Auctiva store and active listings page.

Once the prices are updated on these pages, they'll be update on the Auctiva store window the next time it refreshes. The store window refreshes about every 2 hours.

Your store window also may be cached by your browser, causing you not to see the updates. Try clearing your cache via the following process:

In Internet Explorer go to the Tools menu, click the Internet Options menu item, then click the "Delete Files" and "Delete Cookies" buttons.

In Firefox, go to Tools -> Options -> Privacy -> Clear All.

Remember to close all browser windows but one while clearing your cache.

I hope this helps=)

-Mike

2/1/066:37 PM

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