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Reply to "Subscription Increase"

Hello again Scott,

the increase that you encountered previously was specifically related to your use of one of our Legacy plans, which you shifted away from at that time and upgraded plans which included upgrades to the service.  Those plans have continued to remain available to individuals using them even though we have not offered those plans to new users in several years - we have not forced anyone to shift away from them, while there is a cost to maintaining them when our base structure is now different.    If you have specific questions about the change now or then, please feel free to file a support case so one of our agents can get into the specifics of your account with you and we'll be happy to clarify any remaining points.

 - Craig

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