3.x is a disaster. There is no way the ehing was ready for release. There is no Help File. Form Email importing doesn't work as 3.x will not read the old tags. The reports are accurate in thier total. Emails address aren't being imported into the data card.. There are not sufficent tags in 3.x for customizing emails. I could go on and on, just take a look at the 3.x forum. In just a few days, it has as almost as many complaints as 2.x has in its entire history. I am seeing people slamming Auctiva on chat boards and suggesting to others they would be better off looking elsewhere for auction management software. Fix this thing and make sure the next "genreation" works PRIOR to release. Also, where has support been for the last dau or so. No questions are being answered by Auctiva staff and that just adds to everyone's frustration.