some words of caution to a new user.
auctiva doesn't care about the customer.doesn't fix problems in a timely manner and especially if there aren't a lot of users with the same problem.they can't be bothered..
for me it has been a nightmare since they started charging.i have thousands of listings that were re-listed through ebay. auctiva won't do anything to keep track of them so i can't delete old pictures easily. it is to their advantage since i still have to pay for them even after they are sold.
another problem they aren't willing to fix is when you add a new picture to a closed listing and re-list it the picture doesn't show as being used and could be deleted with deletion wizard.
recently when i choose "good till canceled "when re-listing to the fixed price format it only lists for 30 days ,ends and has to be re-listed.
i haven't heard yet if they will fix this problem.
i have to spend hundreds of extra hours trying to deal with all these problems and get no help from auctiva.
they won't give my pictures back so i am trapped.
ebay used to recommend them.i wonder if they still do.
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