Hi Community,
Update - We are actually not experiencing the technical difficulties that were described in this thread throughout much of the day yesterday any longer, so I'm not sure what is causing the behavior that those of you that have posted to this thread are experiencing. I suspect the problems you are facing can be resolved through some troubleshooting though.
If you are still experiencing this problem, I recommend contacting our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike