Reply to "Technical Problem - Listings Failing to Post to eBay"

auctivamikedAuctiva Customer Support Manager

Hi Community,

I just received some additional information from our engineering team regarding this issue and they found that these listings that appears to be getting stuck or failing to post actually are being posted to eBay successfully in most cases, so the posting statuses displayed within your Auctiva account are most likely the only thing that is wrong.

If your Auctiva Scheduled Listings page indicates that an item has failed to post or is stuck in "Posting" status, we recommend checking your eBay account to verify whether it has actually posted before listing it again to avoid the possibility of ending up with duplicates.

We are going to check into the possibility of update the statuses of listings that display incorrect statuses within Auctiva, but I'm not sure if that is something we will be able to do at this time.

-Mike

4/6/1012:55 PM

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