Reply to "Templates Not Loading and SLOW Tonight!"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - We did end up finding that one of the servers responsible for serving these images locked up around the time that the most recent posts on this thread were made. That issue should have been resolved about 30 minutes ago so our hope is that those of you who were still seeing this behavior are able to see these images once again.

If you still do not see the template images, I recommend clearing your cache and then closing and re-opening your browser to make it so your browser loads a fresh version of the image file from the server the next time you view one of your auctions.

If you continue to see this problem after trying the above measure, please let us know by contacting our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

3/25/095:26 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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