The Auctiva support is not working for me and I need help please!

richmanlopezMember

Can anyone tell me what could be wrong here. My buyers can not check out or pay me. What do I need to do?

Thanks

Hello! I just bought this dress with a buy it now, but I keep getting the following error from the Auctiva checkout: An unexpected error has occurred.

Please click here to restart checkout from eBay. If you are unable to complete checkout, please contact the seller to arrange payment and shipping.

The "here" link above leads me to an error page on eBay.

Can you let me know if I can checkout through ebay on Paypal? I want to pay for this today!

1/10/097:50 AM

Original Post

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...