Oh, don't get me wrong-- it's good that they at least finally did acknowledge it here. I just think they need to be more proactive when this kind of thing happens and notify each member personally (via mass email) so that there isn't someone who is just getting more and more pissed off (and don't think to check for an Auctiva forum).
I just stumbled upon this when doing a google search about Auctiva listing problems. Glad I did, at least I got some info here.
As far as the virus a few years ago, I didn't know where it came from then but I am pretty sure that might be why I ended up needing to replace my last pc. Grrrr.
I hope this is handled better the next time there are any glitches in the system.