I have a thing about disorganization.
I think it's sad that a company doesn't take the time to see if a customer is already a customer before sending them emails.
I have signed up for auctiva ages ago --- I think the first was after I talked to them at ebay live 2004 in New Orleans!
Today I got this email -
You stopped by to say "Hi" - Don't forget to sign up!
Now that you are back from eBay Live 2006, your head is probably brimming with new companies and services you'd like to look into. You have a stack of business cards and bags full of commemorative pins and other goodies from visiting booths and talking with vendors.
Well don't forget about Auctiva!
Before you get too busy, make sure to sign up for our free service.
Why? Because Auctiva can save you time and money!
Remember our attractive professionally-designed templates? Once you sign up you have access to over 400 free templates. Do you also remember that we offer unlimited image hosting, scheduling and store windows...all for free? In fact, once you sign up, all your current listings will be imported and a store window will be appended automatically. And it won't cost you a dime. There are no fees of any kind.
Register Today
Even though there is a lot to do after returning from a trip, don't forget to maximize your eBay business using Auctiva today!
Sincerely,
Cara Bray
Director of Marketing
I clicked reply and said -
Have to say this made me laugh. Obviously you just sent out emails without checking your owe records first as I have been signed up for a very long time!
HOWEVER - that was a waste of my time since I then got an email that said -
Thank you for contacting Auctiva.
This is an automated reply to let you know that any emails to this address (updates@auctiva.com) will not be read by a human. In order to contact our support staff please follow one of the following methods:
1. Fill out a support request form at:
http://www.auctiva.com/help/requesthelp.aspx
2. Visit our online community boards at:
https://community.auctiva.com/eve/ubb.x
When creating support requests, you will receive a response within 2 business days.
Thank you,
Auctiva.com Support
WHY not supply PROTENTIAL customers with an email reply address that works?
WHY not check out your database to see that I am already a member?
WHY just spam folks that stop at your booth? And if yu insist on doing that - why not at least allow them to reply to the sender?
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