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Reply to "This makes me wonder"

We send out one e-mail to everyone that stopped by our booth as a reminder to check us out. Many people use multiple e-mail addresses and/or usernames, so it is of little value to try to correlate who is a customer or who signed up but has forgotten to use our FREE services.

We purposely do not want anyone replying to that e-mail as nobody is checking that address, but we give links to our site for people who are interested and our help pages are very very very easy to find and use. Our help pages are the quickest most efficient way to get in touch with our support personnel who are working 24hours a day.

Luckily most of our current customers who receive this email and are already happy with our service just delete it (far easier than posting here).

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