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Reply to "thumbnails, or lack of them"

I'm still waiting for this to be fixed (pursuing via customer support), this problem is very common and appears in a number of threads.

Thumbnails do not appear if you do not have a image selected for an eBay header or gallery picture in most Auctive folders prior to and during active listing.

The thumbnail image appears in the scrolling window when an item is first listed via Auctiva. But on subsequent relists it does not appear in the scrolling window until you revise your listing via eBay to include a header picture.

It is one thing current listings being fixed but has the initial problem itself been fixed yet ?
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