Well, I've been here over a year and while some features are better, the overall service has not improved much at all.
I said this to the CEO before and I'll say it again, the bad service makes not only makes their service look bad, it reflects on eBay as well. It's a shame that eBay doesn't come down on Auctiva for it's service problems. Unhappy sellers have options other than eBay. Many have left and bad service from an eBay authorized provider is sure to cause others to think twice about the whole eBay system.
As for me, I love eBay. But their options for posting, for lack of a better word, suck. Not to mention the nickle and dime shakedown we get if we use them to list our stuff for their benefit. Obviously free doesn't work. So what are the best, affordable, alternatives? I guess it's time to investigate.