Hi pearlheartgtr,
I have not heard of either of the issues you mentioned before and the menu you are seeing does not seem to be something built into our software, so I suspect you must have something running on your machine that is causing your browser to behave in this strange manner while you are on our site.
If you continue to experience this problem, I recommend contacting our customer support team using the form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike