Reply to "TIRED OF GETTING " " ALL OVER MY DESCRIPTIONS"

eebahgoomMember

...and it's still happening...

I'm glad I found this thread, because I thought I was going crackers when I looked at one of my listings on eBay - the item description was all in html!

"You saved it in html" said Auctiva when I reported the problem. While I thought this unlikely as I avoid html like the plague, I went along with their fix (which didn't work anyway) and carried on (after working out for myself how to correct it).

What a surprise - I found another listing on eBay the other day where the same thing had happened!

Now I know that this listing looked OK when it arrived on eBay because, ever since the last problem, I've been checking every single listing that goes live.

So, somehow, the Item Description has transformed from text to html with no input from me. Doubtless Auctiva will say it's an eBay problem, and eBay will say it's an Auctiva problem, BUT will somebody please sort it out.

11/26/098:43 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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