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Reply to "TITLE NOT CHANGING ON LISTING TEMPLATE"

Hi Community,

I would like to point out some additional information that may clear up what is happening here. When you are creating a new listing from an existing saved listing and you change the content of the "Title" field, the "Template Title" field should automatically update only if the "Template Title" and "Title" field were the same on the existing saved listing.

If you are creating a new listing from an existing saved listing for which the "Template Title" and "Title" fields do not match, the "Template Title" field will not automatically update to reflect the changes you make to the "Title" field because the system assumes that you do not want the same text to appear in both of those places.

If you have a saved listing that is exhibiting this behavior when you create new listings from it, you should be able to resolve that problem by revising that saved listing to make it so the “Title” field contains the same information as the “Template Title” field. Once you have done so, the “Template Title” field should automatically update to reflect the changes you make to the “Title” field when you create new listings from that saved listing.

If you come across a situation in which you encounter this problem when creating a new listing from a saved listing for which the “Template Title” and “Title” fields do match, I recommend contacting our customer support team using the form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike
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