Hi vision quest traders,
I just received an update on this issue from our technical team and am pleased to report that we have recently made an adjustment to our system to resolve this issue. As a result, we expect that you will not encounter similar difficulties with new images that you upload into your account from this point on.
If you encounter any further difficulties of this nature moving forward, please contact our Customer Support team and we will be happy to continue working with you.
Sincerely,
Auctiva Support