This is the reponse I get when I report missing images from the scrolling gallery:
Hello,
I apologize for the inconvenience. I have just initiated the process by which your missing images will be created and they should be available in your Auctiva store and scrolling gallery within 4 hours.
Please let me know if I can be of further assistance.
Thank you,
Auctiva Support.
That's absolutely fine, but why does it keep on happening? I check every listing every day now to make sure the scrolling gallery is working.