Reply to "tROUBLE WITH RETURN POLICY AND SCHEDULING"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - The issue that was causing the return policy selection interface has just been resolved, so you should now be able to enter return policies in your listings once again. We actually updated our return policy interface to reflect eBay's new return policy format with this update.

If you encounter any additional problems with your Auctiva account, please let us know by contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

PS: Thanks for the kind words, arrowhead dealer. We're all doing our best.

2/19/0912:03 PM

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