below was the message I got from Support when I sent the one we received
Thank you for contacting us regarding this issue. The email you have forwarded to us is indeed a spoof email. We have contacted the host of the spoof website, and are working with them to have it taken down.
For future reference, we've recently removed all links from our email communications regarding your sensitive account information. In other words from this point forward Auctiva will not send you an email that includes a link to our login page. If you receive an email claiming to be from Auctiva that includes a link to our login page it is most likely a spoof email. Do not click on the link in the email and please forward it to our email@example.com or firstname.lastname@example.org email addresses.
Auctiva Abuse Team