Reply to "Unable to enter multiple shipping or dimensions for a box"

auctivarebeccaAuctiva Product Manager

Hi!
Since eBay doesn't support having calculated and flat-rate shipping options for domestic shipping, we can't offer that either. You can have calculated shipping for US shipments, and offer flat-rate for International (or vice-versa), but ebay won't let you have both calculated and flat-rate for US shipments.

After you select a shipping service, you will then be able to enter the dimensions of the package (if needed.)
If you still are not able to enter dimensions on your calculated shipping method, please file a support ticket so that we can look into the issue further.

Thanks and I hope that info is helpful!
Rebecca

5/7/094:42 PM

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