quote:If a score seems inaccurate, you could try contacting the buyer to see what prompted it and offer them a discount to make amends, she suggests. But try not to appear pushy. It could be misconstrued by the buyer as harassment.
The problem with this idea is that the customers leave the scores annonamously and once left cannot be revised?
We are all human and as such prone to making mistakes 1 mistake can niggle away in the back ground until some honest more outspoken customer informs you. If a customer leaves a 1 or 2 star rating I feel that Ebay should inform you of the offending listing as IT SHOULD BE CHANGED.