Reply to "Unsold relisted listings are not staying deleted."

itsjustmeMember

here is the response, support gave:

"Posted Saturday, 6/19/2010 7:17 PM

Hello,

Thank you for contacting Auctiva Support. I am sorry about the problem you are experiencing.

The behavior you have described regarding items being imported to your Auctiva Closed Listings page after they have been deleted from that page is actually expected behavior. As long as the items still exist in your eBay account, they'll end up getting imported even after you delete them. So, you may try to delete them from your eBay account also and that could stop them from getting imported to your Auctiva Closed Listings page after they have been deleted.

In case you need further assistance, please feel free to contact us and we will assist you.

Sincerely,
Auctiva Support. "

I asked for a supervisor to way in because this was a great feature when it was working (a few weeks ago).

6/20/106:20 AM

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