Reply to "Update for Sizes in Several Clothing Categories so they match with ebay system"

auctivamikedAuctiva Customer Support Manager

Hi m_claire,

I looked through your Auctiva account and I do not believe the errors you were receiving are related to the issue Vickie has been referring to, although it sounds similar. I can see that a number of your listings were rejected by eBay due to error messages indicating you specified invalid values in the "Style" section but, as far as I can tell, our system is not showing the values that eBay will accept.

I suspect that you may have tried posting those listings from existing saved listings that had values for "Style" that were not longer valid and did not realize they needed to be updated to one of the new values during the listing process.

If you continue to receive errors of this nature when posting items with values that are on the lists generated within Auctiva, please contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.

-Mike

6/6/116:19 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...