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Uploader makes images too small - not 1920 x 1440

I have changed my account preferences to 1920 x 1440, deleted all my previously uploaded images and tried uploading ones that are about 1800 x 1350 in size (HxW). But the image uploader simply reduces the height to 1440 and width to around 1200 - so the images do not conform to Ebay best practice requirements. If this can't be fixed I'm not sure there is any point in having an Auctiva account... Can someone tell me how to get my longest side more than 1440 px please?
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