Reply to "Very frustrated with Auctiva"

littleshopoftreasuresMember

I upgraded to the $19.95 just to get phone help and guess what? It only good twice a month for 30 minutes each time. AND they were never there to answer my questions, so I got mad and quit. Then I found someone who would help me for $25 an hour. I was told that I only needed the 9.95 plan. If they don't start answering peoples questions they are going to lose business. I am still trying to find out what an API is how how do I fix it. I can't get my International listings to post at the top of my listing. I have asked questions here and I guess no one has answered or if they did, I don't even know how to find the answer. This is blank blank customer service. I would never treat my customers this way. But they must be doing something right. I wish you good luck! ME

2/28/104:08 PM

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