Reply to "Very frustrated with Auctiva"

quote:
Originally posted by blshelby:
This was my response from Auctiva.

"This is most likely an issue with how our image uploader compresses the image when creating the smalling images. This is why you encounter the issue with our uploader and not eBay's. There is nothing further that can be done on your end to resolve the issue, as it needs to be fully investigated by our engineers."

I don't want to speak out of turn but the image uploader is something that is supposed to be improved in the next major update of Auctiva Commerce this month.

I think it is the same software that they use in the Auctiva eBay tools. So if they make improvements on AucCom it should filter back to Auctiva.

I'll see if Auctiva Chris can chip in on this.

3/1/1011:01 PM

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