Reply to "WARNING! Duplicates showing up on invoices. Double check your packing lists!"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Thanks for helping to bring this issue to our attention. As PhilthyCollins and CindyB has mentioned, we have seen some reports in which certain transactions are showing up multiple times on the eBay Sales page within Auctiva in error and our technical team is working to resolve the issue with a future update of our site.

Although I cannot provide a specific estimate of when this issue will be resolved at this point, I will update this thread to let you know as soon as the issue has been addressed or any other pertinent information becomes available.

We apologize for any inconveniences this issue may cause. If you need any further assistance, please feel free to contact our Customer Support team using the “File Support Case” link under the “Help” tab on our site.

-Mike

12/11/1211:29 AM

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