Reply to "WARNING Relisting & deleting subtitle doesn't work & you get charged"

auctivamikedAuctiva Customer Support Manager

Hi Bev5,

Thanks for helping to bring this issue to our attention. I just checked up on the issue you mentioned here and confirmed that our technical team is working on putting a solution for the issue in place as part of our next site update, but I cannot offer a specific estimate of when that will take place at the moment.

I see that you have already filed a support case about this issue and we will notify you through that case once the issue has been addressed or any other pertinent information becomes available. I will be sure to update this thread at that time as well.

We apologize for any inconveniences this issue may be causing. If you need any further assistance with your account, please feel free to contact our Customer Support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option.

-Mike

3/18/1312:41 PM

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        })();
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