Reply to "What happened to Auctiva's option for adding "Multiple Variations" to a listing"

auctivamikedAuctiva Customer Support Manager

Hi JazzyGil99,

Hello again. Just to clarify, the issue you mentioned with respect to the thumbnail images not showing up on your Image Management page is not related to the other thumbnail image related issue that trinkets alluded to above, so don't let the details of that other issue lead to any unnecessary confusion.

Although there have been recent issues that the thumbnails which are displayed on the Listings pages (Active Listings, Closed Listings, etc) not to be generated during the posting process, your issue is different because it occurs on the Manage Images page and can only be reproduced in one browser.

In any event, if you are still in need of assistance, just contact our Customer Support team from the “Help” tab within your account as I mentioned before and we will do our best to clear everything up for you.

-Mike

10/29/1210:38 AM

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