Reply to "What has happened to my Return Policy"

auctivamikedAuctiva Customer Support Manager

Hi Community,

The issue of the return policy interface not showing up on some eBay AU and eBay Motors - Parts and Accessories items is indeed due to a bug on eBay's end that they finally acknowledged on the following thread of their developers forum: http://dev-forums.ebay.com/thr...=500023795#500023795

While the thread only mentions eBay AU at this time, we did let them know this is happening for eBay Motors - Parts and Accessories as well but apparently they need to do some additional investigation before they make a public statement about that aspect of the bug. In any event, feel free to check that thread for updates on the situation.

If you have any additional questions regarding your Auctiva account, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

3/13/096:19 PM

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