Reply to "What is going on with the scrolling window?"

auctivamikedAuctiva Customer Support Manager

Moonandstarman,

Until we move to our new data center co-location, we will be limiting the number of items displayed in the store window to 8, and turning off the store window images during peak times on our site.

To remove the duplicate item from your Auctiva store window, you can make it hidden in your Auctiva store at Auctiva -> Store(tab) -> Edit Items. Any items that are made hidden will no longer be displayed in your Auctiva store, nor will they be displayed in your store window the next time it refreshes, which it does about every 2 hours.

-Mike

P.S. If anyone else who reads this post has a duplicate listing displayed in his/her store window when there is only one of this listing on eBay, please file a support case using the appropriate link on our help page to let us know.

2/28/064:52 PM

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