Hi LifeisLike,
I'm sorry to hear about the difficulties you are experiencing. I'm cannot be sure what may be causing the behavior you described based on the screen shot you provided, but we will be happy to look into this further for you and see what we can do to help.
If you are still having trouble formatting this listing as desired, please contact our Customer Support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.
-Mike