Same with me Jeff.
Each feedback is left by me. There are certain customers that I believe deserve special kind words.
I've never used automated feedback either..wait let me reword that.
I was with a third party auction service that offered the service, but I never took them up on the service.
I prefer to leave each and everyone myself. And I do it daily...it just works out better for me. Not everyone handles it that way and when I tried doing it the other way (as JeffS) then I kept getting emails from customers stating please leave my feedback now, I've left your feedback. So I came up with the system that works for me.
Good Luck,
Donna