WHEN will Auctiva fix the font problems???

chillipepperMember

I used to have relatively bearable problems with fonts but recently it has become a VERY time consuming task to fix all the problems and it literally adds 40% of processing time on top of the usual. I use a specific font for my listings but when I click the "post" button the font goes to Ebay all in one big mess, it is different in type and size and I have to cut it out, change it and then paste it back.

I would like to know if there is any point in waiting for Auctiva to do something about it. I have filed tens of support cases and I think only one or two were resolved, the rest were ignored or brushed off. I understand that any company management does anything for money, they are there for that very reason but maybe there is a seasonal mass lunacy coming some time soon that will make those people be very confused and they will fix this out of being mad? Obviously their normal state contradicts their own promises, money is above anything...

10/24/1111:36 PM

Original Post

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