Reply to "Where is my Catagories"

auctivamikedAuctiva Customer Support Manager

Hi kay28,

The categories that are defined in your eBay store, if you have one, are not automatically imported into your Auctiva store. In order to create custom categories for your Auctiva store, you must click the "Search Categories" link under the "Store" tab within your account.

For listings to appear in a search from your Custom Category, the keywords specified for that search must appear in the titles of your listings. If you set your Match Logic to “All Words”, the search results will only return listings with titles containing all of your keywords. If you set it to “Any Words”, the search results will return listings with titles containing any one of your keywords.

Any additional questions or concerns? Please contact our customer support team using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

4/23/0810:33 AM

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