Reply to "Why are my new auctions not showing in my Auctiva Store or Window?"

auctivamikedAuctiva Customer Support Manager

Kathenzie,

It typically takes 4-6 hours for listings posted directly through eBay to be imported into Auctiva. Since it's been significantly longer then that, I ran a reconcile on your account and you should see the rest of your eBay listings have been imported in the next few hours.

chelsea-s-treasures,

If you want to edit a scheduled listing, go to Auctiva -> Listings(tab) -> Scheduled. Then check the box next to the listing you want to edit and click the "Revise Listing" button. Once you've made your changes, click "Save" to save.

If you click "Save as New", a duplicate listing will be created.

I hope this helps=)

-Mike

2/6/0611:52 AM

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