Reply to "Why didn't my listing relist"

auctivamikedAuctiva Customer Support Manager

Hi PhilthyCollins,

Thanks for posting your question here. I reviewed the examples you provided and found that all of them have been relisted automatically but, although the first item was relisted just a couple minutes after it ended, it appears that it took the other two items approximately 12 hours to be relisted.

I am not aware of any general technical difficulties that would explain this delay and do not expect this to be a recurring issue for you at this point, but I have made our technical team aware of this specific occurrence just in case.

We apologize for any inconveniences this may have caused. If you continue to encounter similar difficulties moving forward, please contact our Customer Support team direclty from under the “Help” tab and we will be happy to continue working with you on this.

-Mike

11/14/1311:23 AM

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