Reply to "Why didn't my listing relist"

auctivamikedAuctiva Customer Support Manager

Hi PhilthyCollins,

I'm sorry to hear about the continued difficulties. Relisting your items that have Auto Relist profiles associated with them from your Closed Listings page should automatically prevent them from relisting automatically, so you should not put yourself at risk of ending up with duplicates if you decide to relist any of these items manually.

Given that this has continued since you began this thread, I will create a support case on your behalf to and send the latest information you have provided to our technical team for further investigation.

You should receive a confirmation email containing the details of the case once it has been created and we will follow up with you again through the case once we have some additional information to share.

-Mike

11/18/139:58 AM

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