Reply to "Why does my scrolling gallery disappear"

auctivamikedAuctiva Customer Support Manager

Hi littleshopoftreasures,

I'm afraid don't recall which specific listing I was looking at yesterday, but the situation I described should apply to any of your listings that the scrolling gallery is missing from. I just viewed about 10 of your active listings to try and find another one but the scrolling gallery was in each that I viewed this time.

I thought about posting the item number I was referring to in my previous reply but decided not to do so in case you did not want the rest of our community to be able to find out your eBay username.

In any event, if you look through the description HTML of one of your active listings that does not contain the scrolling gallery HTML and are unable to find either of the lines of code I mentioned, I recommend filing a support request about that and we’ll do what we can to help.

-Mike

5/4/105:38 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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