Why does template background disappear whenever I revise a listing?

Hi,
Can anyone tell me why my background disappears on any of my custom templates whenever I need to make a revision to a current listing? I have several different templates and this happens on all of them, but only on active listings that I am revising. The best example would be listing# 300234950528. If you scroll through listing you will see the faces on the white background.....if I were to revise it I would be left with just the tan center scroll part and the white would become solid white. Any help would be great...this is so frustrating! Thanks in advance, Suzanne
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